FAQ

 

Where is the production place?

Production place is our own printing plant which is located in Turkey. Although Printing plant is located in Turkey you don’t need to any import clearance or transportation work. Our company P4p Online Printing Ltd is registered in UK and will handle all the transport and import tasks.

 

Is delivery fee included to the prices?

Delivery fees are included to the prices. All the goods will be delivered to the adress you mentioned  in the forms. We make deliveries only in UK.

 

How is the proofing process?

You will receive a printed proof in 2-3 work days after making the payment and uploading the document. Please kindly e-mail our customer support if you approve the proof or not after the inspection the proof. Please consider that printing process will not start before receiving approval of proof.

 

What are the payment options?

You can make payments by credit card, debit card or direct bank tranfser. For direct bank transfer please kindly request the banking details from us by e mail or online customer support. Please mention the quotation number which is written on our quotation in the explanations of your transfer.

 

Print file uploading.

You can upload your print files from uploading area. Please inspect the uploading guide on our website to prepare the file accordingly.

 

What can be done in case of request of specifications which doesn’t exist in the calculator?

There is “Special Price request” link below the calculator. Please click on it and fill the form according your requirements. We will send you our quotation as soon as possible by e mail.

 

Do you print smaller runs?

We don’t print les than 250 because we use only litho printing in production.